TERMS & CONDITIONS: Please READ our Terms before ordering.
1° AGREEMENT: All customers who use this website must first agree with our terms and conditions as stated within this page, before orderng on the website.
2° PAYMENT METHODS: PayPal (or Credit Card).
3° SECURED PAYMENT: PayPal payments are encrypted with SSL certificate and thus offer you the highest level of encryption or security possible. It simply means that you can be confident about the communications between your browser and the web servers running our website being private and secured.
4° MONEY BACK: Damaged item warranty: If a bookis damaged on delivery, we will exchange it upon your simple request, if it is returned to us, (Standard shipping with Tracking), within 7 days after reception of the package. Please contact us to get all informations about returns process. Once the book is returned to us, a new replacement book will be shipped to you (according to the store's current stock). If the bookis no longer available, we will proceed to a full refund, via PayPal.
5° SHIPPING AREAS: We are currently shipping to the following countries: AUSTRIA, BELGIUM, CANADA, DANEMARK, FINLAND, GERMANY, HUNGARY, ITALY, IRELAND, LUXEMBOURG, NETHERLANDS, NORWAY, POLAND, PORTUGAL, ROMANIA, SPAIN, SWEDEN, UNITED KINGDOM. If your country is not listed above, feel free to contact-us. A PayPal payment request may be sent to you by email.
6° SHIPPING FEES: Please check the SHIPPING PAGE before ordering. FREE SHIPPING over 150 € order.
7° DELIVERY TIME: All orders are shipped to the specified shipping address registered into your account. No matter from which country you order is placed, we will always dispatch your package to your home address. The delivery time includes time of the parcel preparation + the delivery time. The average delivery time depends of the destination country and Maveyroth Publishing cannot be held responsible for any delay in delivery. We always use a secure packaging adapted to all orders.
8° ORDER STATUS: Check your online order status: After you have made your payment by PayPal or credit card: You will receive a confirmation order email, including a link that will allow you to track your order status at any time, directly from your Account.
9° DELIVERY OPTIONS: If you choose INTERNATIONAL SHIPPING option: As soon as your order has been shipped, an email is sent to you. It will include the link and tracking number. If you choose LOW RATE option: There will be NO TRACKING NUMBER, but the price is low.
10° DELIVERY TRACKING: INTERNATIONAL SHIPPING option: Follow delivery status step by step directly from carrier's website.
11° RETURN & REFUND: No return (s) or refund is accepted. Any validated and paid order can not be canceled ! Any order placed and not settled within 48 hours, will simply be canceled.
12° DATA PRIVACY: Protection of personal data: By adhering to these general conditions of sale, the customer agrees that we collect and use the following data for order validation email: title, surname, first name, e-mail address, phone number. The customer's data is protected and will never be passed on to a third party. The collected data is kept for 3 years after your last online purchase. In accordance with the Data Protection Act and the European Regulation on the Protection of Personal Data (RGPD), the customer has the following rights: right of access, rectification and deletion of personal data concerning him - right of limitation and right opposition to the processing of his data - right to withdraw his consent - right to portability of the data provided. These rights can be applied upon a simple request via contact link.
13° CONTACT-US: Any question ? Feel free to contact us.